Amway Shows Us It’s OK to Change Your Business Strategy

Amway Shows Us It’s OK to Change Your Business Strategy

Our Small Business Management Course is designed to give you everything you need to create a well thought out and researched business plan that you can use as a blueprint to achieve your goals. One of the topics is ‘Business Planning’ — you could just as...
5 Ways You Can Offer Better Customer Service than the Competition

5 Ways You Can Offer Better Customer Service than the Competition

Simply communicating with your customers to manage expectations can help you beat the competition. It’s maybe the last thing you think about when you’re starting a business, but as a newbie, it’s good customer service that will give you an edge over the...
Telemarketing: Why You Should Start Using the Telephone

Telemarketing: Why You Should Start Using the Telephone

With all the new and different ways to interact and engage with your customers — social media and e-marketing, for example — for a lot of people, using the good old-fashioned telephone seemed to go the way of the beta tape. But in our Small Business Management course,...