Why Australian Businesses Use Upwork

Why Australian Businesses Use Upwork

Upwork, Freelancer and Airtasker: what kind of freelancer will you find on an online marketplace? Hiring a freelancer isn’t particularly easy. In fact, depending on the type of freelancer you’re looking for, it’s often more difficult than hiring a permanent employee....

How Do You Make Money on Amazon?

Another way of earning money online With its launch in Australia in late 2017, Amazon has created another opportunity for Australians to earn money online, either by selling goods through Amazon’s “Fulfillment By Amazon (FBA) program” or its Associates Program (which...
5 Ways You Can Offer Better Customer Service than the Competition

5 Ways You Can Offer Better Customer Service than the Competition

Simply communicating with your customers to manage expectations can help you beat the competition. It’s maybe the last thing you think about when you’re starting a business, but as a newbie, it’s good customer service that will give you an edge over the...
Why Good Customer Service is Good for Business

Why Good Customer Service is Good for Business

Good customer service = sales We all know good customer service when we see it, and we all know bad customer service when we see it; but what exactly makes good customer service? We’re going to compare two local coffee shops in Manly, Sydney to highlight the...