MYOB Training Courses FAQ

How long will it take me to complete the course?

The fastest a student has gone through the full 6 MYOB courses is 5 days (including all skill testing assessment tests).

The average time to complete a the MYOB training courses is 2-3 weeks and some people take several months or simply use the course as a resource during their membership period.

If the training content in our online MYOB training course was delivered in a face to face classroom environment it would take approximately 4-5 days.

Can I go over the training materials more than once?

Yes. The MYOB online course videos can be watched over and over again as often as you want. The workbooks are available as a downloaded pdf file so you can print it and go over it as often as you want.

The more you access and use the materials the faster you will complete the course.

Are their any prerequisites

It is expected that you have a PC with Internet access and that you are confident using a mouse, downloading, launching programs and navigating around your computer (Windows OR Mac).

You’ll complete the MYOB courses faster if you have an understanding of basic accounting /  bookkeeping terminology the course includes training videos to teach you basic accounting and bookkeeping knowledge.

When can I start?

After you have completed the online enrolment form and made your payment you will receive an enrolment confirmation email confirming your enrolment and providing you with passwords to access your online course.

Enrolments are now processed every morning and afternoon every business day.

How long can I access the MYOB courses?

You can access all courses for 12 months from your start date. This means you can go back and review all the training material as often as you want during your access period – including new training materials that are created in that time.

After the initial 12 months MYOB course access and support expires you can join the continuous access program for a low annual membership fee, which you can cancel at anytime.

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Do I receive an MYOB certificate?

Yes, you will receive a certificate after you have successfully completed the online assessment questions and complete a course evaluation.

You need to complete all assessment tests and assignments within 12 months. The MYOB certificates available are Certificate in MYOB, Certificate in MYOB Payroll and Advanced Certificate in MYOB.

After completing these courses you can enrol into the Cert IV in Bookkeeping and Accounting for Nationally Accredited Training and Certificate.

How does assessment work?

The assessment questions are located at the end of each section or at the end of each course and comprise a series of questions which may include YES/NO, multiple choice, multiple answer or matching questions.

When you submit your answers (you get 3 attempts) your answers are recorded in your student profile. When you have completed them you let us know and an assessor will confirm that you passed each test and provide you with a certificate.

When you enrol with the Industry Connect option you’ll go through an Industry Induction program that explore how MYOB is used in the real world working for small business clients.

How do I get my certificate?

Your certificate is sent to you as a full colour PDF attachment via the student support area.

What type of certificate do I receive?

The default certificate is an Certificate of Completion that confirms you have accessed the course and successfully completed the knowledge reviews. It contains a logo of National Bookkeeping so you can put it in your resume to display the fact that you are a committed learner and part of an organisation devoted to continuing education.

Can I get a nationally recognised certificate?

The training material provides training on many aspects that are relevant to bookkeeping in small businesses. Although the training material covers many topics in the Cert IV in Bookkeeping we don’t offer that full qualification – we offer an economical way to master MYOB accounting software from a course that is created by a Registered BAS Agent (the official title of a registered bookkeeper).

To get a nationally recognised certificate you need to enrol into a bookkeeping course with a registered training organisation (RTO) – this is a career pathway option.

Are their any assignments for the course completion?

There are no assignments that are marked and assessed, but there are currently 7 training workbooks with step by step exercises that you can follow to enter data, reconcile and more.

Assignments and industry research are available as part of Bookkeeping Industry Connect.

Do you use real life examples in the training material?

Yes. The training workbooks contain different scenarios including a company that provides products as well as support services for those products as well as mainly service based businesses. They are taken from common work situations that you will come across every day.

What if I have a problem using the online course

Online support within the course is managed by a corporate grade support ticketing system so the support agents can keep track of all requests you make. You can also call if you need help using the learning site.

What if I have problems getting started with online learning?

You are welcome to contact us on the phone with help in navigating the learning site – although the welcome email contains all the information as well as a video about how to use the online learning site.

What’s included in the course?

This link on the website shows a list of each course, choose which course you’d like to explore further to see a course outline for each MYOB course. There are videos, knowledge reviews and workbooks which contain a training materials, exercises and examples.

Do I need the software?

You don’t need the software to watch the videos and test your skill level will the knowledge reviews. We always recommend you download the software (it is available for free via a link within the course at the learning site).

Will I be a Certified Bookkeeper at the end of the course?

Although simple MYOB software skills use to be enough to be a certified bookkeeper, bookkeeping has become a profession within the accounting field. To be qualified to lodge a customers BAS you need to be a registered BAS agent.

Do I have to download anything as part of the course?

Yes, the videos are streamed to the computer you are using, workbooks are available as a pdf download that you can save and open and print if you want to and the knowledge review tests are all completed and automatically marked online. If you don’t have the software we provide you with a link to where you can download the software to use for free as a trial.

How long does the course take?

Our online MYOB training course includes 6 courses for the price you’d expect to pay for one course (It includes MYOB Setup, Day-to-Day Transactions, Reporting & BAS and MYOB Payroll Intro) and the contents of the course is what we used to cover in approximately 4-5 full time days of training.

You can of course choose the training package that contains just the number of courses you want.

 How do I get support?

There are multiple levels of support on course usage, training materials, case study projects as well as a student community where you can find answers and meet other students.

You can contact the tutors direct online or if you have any questions you can get phone support. These are the MYOB training support options available:

  • Email
  • Website Chat
  • Phone
  • SMS

Will I get support after the course?

Yes, you will have access to all training material for the duration of your membership which is currently 12 months. If it only takes you a couple weeks to complete the course you will still have access to all resources.

Ongoing training access and support is now available if you want the safety of knowing you can turn to someone if you need to.

What do I need for the course?

You need a computer, an Internet connection and a printer if you want to print the training workbooks.

Do I need an Internet connection?

Yes. Because you will watch educational videos we recommend you have a broadband internet connection.

Which version of the software do you use?

The MYOB courses use training materials from version 15 to 19 as well as version 2021 which are built on the new Microsoft .NET programming language.

MYOB made a significant change in their software for version 2011 and onwards because it is built on a totally different programming language. As a result the software works differently and looks differently so separate courses are available for these new versions.

The MYOB training courses are constantly being updated when there is a significant change in the content or navigation around the software and as a student you receive access to this new content.

The MYOB training courses use the MYOB AccountRight Plus (previously called MYOB Accounting Plus) because it includes all aspects of what you can do with the software, including Inventory and Payroll. We use the Windows version.

Our Excel online training course includes content from all versions from 2016 and some new content using Excel 365 versions of the Microsoft Excel software.

What if I have a Mac?

Software designers like MYOB and Microsoft create software for multiple platforms so that they can service the needs of as many business as possible. Although there are subtle differences between the versions on different platforms we have had many students complete the course using a MAC version. If you are not sure, take advantage of the money back guarantee and see for yourself.

Some of our earliest versions use Flash videos which may not be viewable on the latest iPad devices, but all new content is created in a format that is viewable on all platforms.

What if I am based in New Zealand or another country?

Our MYOB training is focused on the Australian version and include information about the GST, BAS and payroll for Australia, but students from Hong Kong, Canada, UK and New Zealand have completed the course?

Microsoft Excel training can be used in any country.

Can I buy the MYOB software from you?

No – you are better off to speak to a large discounters like Harvey Norman, JB Hifi or online comparison sites like Get Price and MyShopping.

Do you offer volume discounts?

If your organisation wants to purchase enrolments in volume we have a number of enrolment options available – this is only available on enrolments for 10 or more students.

Please contact us for more information.

Can I offer your courses to my clients?

If you are an education provider, accountant or bookkeeper or involved in retraining to help get people back into the workforce we have a number of special partner packages.

You can partner with us to sell our online training courses if you like what you see.

Please contact us for more information.

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Do you offer one to one MYOB training?

Yes. With bookkeeping trainers around the country and remote training software you can learn exactly what you want to learn.

By delivering training online you can start sooner, get the training you need, and access online training resources to practice what you’ve learnt if you want to.

We can include so much more training remote and online so you get much better value for money that the old traditional way in a classroom environment.

Learn more about industry accredited short courses in MYOB AccountRight Software

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