Even though people primarily stay in contact with each other by email – and in business, it’s become one of the preferred ways to stay in contact with customers, clients and suppliers – the telephone is still a very important mode of communication, and that’s why we...
With all the new and different ways to interact and engage with your customers — social media and e-marketing, for example — for a lot of people, using the good old-fashioned telephone seemed to go the way of the beta tape. But in our Small Business Management course,...
