You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
It’s no secret that Telstra are lacking quite a bit in the customer service department. In fact, it doesn’t take long to find enraged user reviews about the Telstra ‘expert’ that never arrives on the line to help. This blog is about the...
We live in a time where we can buy most things at the click of a button. And now, we can walk away without paying for it all upfront if we don’t want to! AfterPay is the Aussie darling that everyone knows, but there are 7 alternatives and most of them are listed...
The way people work is changing rapidly in a shift from the traditional 9-to-5 PAYG “jobs for life” to consultancy and contract gigs. For the last couple of years workforce trends have shown that freelance workers are being given more roles and...
A lot of people want to own assets that earn them an income. In an ideal world, these assets are long-term, stable, and have the potential to be sold at a higher value. Just like most things can be found online these days, so can these assets. Websites, domain names,...
When to Use Newspapers for Advertising Newspapers might seem old school, but a lot of your customers might be old school too. As part of our Small Business Management Course we have a Business Planning and Introduction to Small Business Marketing Course where you can...
How to get your business really happening online If you’re going to execute a digital marketing campaign correctly, you first need to create a project plan. But this is much like most things with any degree of complexity. Creating a project plan is basically...
Another way of earning money online With its launch in Australia in late 2017, Amazon has created another opportunity for Australians to earn money online, either by selling goods through Amazon’s “Fulfillment By Amazon (FBA) program” or its Associates Program (which...
The perks of working as a bookkeeper for free Working for free is normally not advisable. This is because sometimes it indicates that you don’t value your services, that you’re overpriced, or that you’re inexperienced. (And if you were a permanent employee on a...
Google can be everyone’s friend; even when it comes to removing asbestos Asbestos and the removal of asbestos is not a subject that gets the heart pumping with excitement — in fact, it usually fills it with dread. When homeowners realise, or even just suspect,...
You need to learn how to use Amazon to sell and promote Now that Amazon has launched in Australia, one of the hottest work-at-home opportunities is to become an Amazon seller, especially if you become part of the “fulfillment by Amazon (FBA) program”, which is due to...
What do real estate agents need to worry about digital business courses for? We’ve written a lot about bookkeeping and other professional services businesses but we’ve never touched on the topic of real estate agents and after learning more about how they...
