Customer Service Quality can Make or Break Your Business: Google Ads is NOT a Silver Bullet

Customer Service Quality can Make or Break Your Business: Google Ads is NOT a Silver Bullet

You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
Rubbish Customer Service from Telstra – WHY would you take their free digital marketing review and advice

Rubbish Customer Service from Telstra – WHY would you take their free digital marketing review and advice

It’s no secret that Telstra are lacking quite a bit in the customer service department. In fact, it doesn’t take long to find enraged user reviews about the Telstra ‘expert’ that never arrives on the line to help. This blog is about the...
Gig is BIG for jobs and NOT just about AirTasker

Gig is BIG for jobs and NOT just about AirTasker

The way people work is changing rapidly in a shift from the traditional 9-to-5 PAYG “jobs for life” to consultancy and contract gigs. For the last couple of years workforce trends have shown that freelance workers are being given more roles and...
Small Business Marketing Tips – SHORT VIDEO

Small Business Marketing Tips – SHORT VIDEO

When to Use Newspapers for Advertising Newspapers might seem old school, but a lot of your customers might be old school too. As part of our Small Business Management Course we have a Business Planning and Introduction to Small Business Marketing Course where you can...

What are the Key Elements of a Digital Marketing Project Plan?

How to get your business really happening online If you’re going to execute a digital marketing campaign correctly, you first need to create a project plan. But this is much like most things with any degree of complexity. Creating a project plan is basically...

How Do You Make Money on Amazon?

Another way of earning money online With its launch in Australia in late 2017, Amazon has created another opportunity for Australians to earn money online, either by selling goods through Amazon’s “Fulfillment By Amazon (FBA) program” or its Associates Program (which...

Why Working for Free is Okay

The perks of working as a bookkeeper for free Working for free is normally not advisable. This is because sometimes it indicates that you don’t value your services, that you’re overpriced, or that you’re inexperienced. (And if you were a permanent employee on a...

Digital Marketing Strategies to Help an Asbestos Removal Company Stand Out Online

Google can be everyone’s friend; even when it comes to removing asbestos Asbestos and the removal of asbestos is not a subject that gets the heart pumping with excitement — in fact, it usually fills it with dread. When homeowners realise, or even just suspect,...

A new sponsor helps fund our free digital business course

What do real estate agents need to worry about digital business courses for? We’ve written a lot about bookkeeping and other professional services businesses but we’ve never touched on the topic of real estate agents and after learning more about how they...
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