Eligible small businesses are now able to make a tax deduction of $120 for every $100 they spend on tech upgrades and digital skills training as the Government starts a new push for firms to embrace digital technology. Some smart options include Digital Marketing to...
Stock results from two peer-to-peer marketplaces show the indisputable growth of these platforms, though questions of profit and inherent business model flaws remain. Camplify offers caravan owners an opportunity to rent them out for an attractive return and Airtasker...
Peppol Powers eInvoicing In 2019, the Australian government adopted Peppol, the premium eInvoice sharing framework already used by governments and businesses worldwide. The move is set to transform the exchange of eInvoices and other eProcurement documents, delivering...
Is there a particular issue that keeps bugging you and is stopping your business from moving forward? We know how frustrating it can be when you have a business problem you just can’t get past. It’s not just frustrating either, it can be draining...
You are about to learn how rostering, punch clocks, time sheets, leave requests and staff communication can all be streamlined in a way that drastically reduces costs and boosts staff morale. Payroll Administration Training is a key feature of most online accounting...
If you want to avoid your business or employer getting slugged millions of dollars in fines and potentially even more costly brand damage through bad publicity, you must understand Australia’s misleading and deceptive conduct laws. Let’s start by looking at an...
Manage Your Workforce Minus The Paperwork Pain Effortlessly roster and manage staff, and bring precision to payroll with Deputy Payroll administration, rostering, and ensuring efficient and effective communication with your team members can be time-consuming and...
This is one of the first questions a good marketing person will ask you. The question is really, “who is your ideal customer?” and it affects everything you do in your business plan and digital marketing. When you are an employee, looking for work, you can...
As a business owner, you need to deliver great service to your customers. And, you want them to see the effort you put into creating an excellent experience for them. There are MANY different facets and technologies used by a typical small business and Typical...
You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
MYOB seems to have a way of upsetting their users and partner regularly and this time it is because of a recent upgrade they made to their MYOB Essentials Software. We heard from a student and a Virtual Assistant and read many bad user reviews online. Virtual...
It’s no secret that Telstra are lacking quite a bit in the customer service department. In fact, it doesn’t take long to find enraged user reviews about the Telstra ‘expert’ that never arrives on the line to help. This blog is about the...
