Human Resources Starts With a Job Description
In this course we explore how existing business owners go about the hiring process, from the initial budget to the job description, job ad wording, hiring process and finally the on-boarding process to induct new stuff members into the business. We explore these tasks with several members of our academic board because when human resources management is done right in a small business it saves a lot of headache down the track and ensure that your business runs smoothly and efficiently.
On-boarding and Training
The process you take a new staff member through reflects the way you manage all other aspects of your business so it’s important to get this step right, particularly as your business gets larger. We explore how induction courses as well as regular training courses help produce a healthy and organise team that are all on the same page.
Performance Management and Reporting
Most training programs are ongoing these days and part of the daily, weekly and monthly reporting should include aspects of human resources management, including per person accountability and processes for re-training staff who stray from goals and rewarding staff who perform above expectation.
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