In a previous post, Telemarketing: Why You Should Start Using the Telephone, we talked about why our Small Business Management course includes telemarketing as an important strategy to incorporate in your marketing plan. This then got us thinking about another form of...
With all the new and different ways to interact and engage with your customers — social media and e-marketing, for example — for a lot of people, using the good old-fashioned telephone seemed to go the way of the beta tape. But in our Small Business Management course,...