by Angela | Saturday, May 18, 2013 | 12 Customer Service, small business management, training courses
About 35 percent of the world’s population uses the internet. It may not seem like a high percentage, but when one considers that only 14 percent of the world’s population are classed as living in ‘highly developed countries’ (according to the Human...
by Angela | Thursday, May 16, 2013 | 12 Customer Service, small business management, training courses
Some people play the stock market; buying and trading shares, but it’s a lot like gambling: you gotta know when to hold ‘em and know when to fold ‘em. One thing that’s often a sure-fire bet on success, however, is the property market. The Asset of Bricks and Mortar As...
by Angela | Saturday, April 20, 2013 | 07 Marketing Action Plan, 08 Undertake Marketing Activities, small business management, small business marketing, training courses
If you haven’t really gotten into social media — particularly Facebook and Twitter (“I don’t see the point of it”) — Quora might just be the social media platform that changes your mind. It’s definitely worth a look if you’re an existing small...
by Angela | Friday, April 5, 2013 | 12 Customer Service, Become a Virtual Assistant, Business Startup Help with starting a new business, Customer Service Training Course, Digital Assets, News, Online Business, Small Business, small business management, training courses
Good customer service = sales We all know good customer service when we see it, and we all know bad customer service when we see it; but what exactly makes good customer service? We’re going to compare two local coffee shops in Manly, Sydney to highlight the...
by Online Business Training Courses | Friday, March 22, 2013 | Online Business, Project Bidding, small business management, Upwork
If one considers the total number of Australian’s who use oDesk as a percentage of our total population, then Australia as a country is oDesk’s largest customer. It seems that Australian’s are among the fastest adapters to online working platforms...
by Online Business Training Courses | Sunday, March 17, 2013 | 07 Marketing Action Plan, 08 Undertake Marketing Activities, Business Secrets, Business Tools, Google, small business management, training courses, Wordpress
Our training course for small business management is now online and we are busily adding fresh content from some of Australia’s most successful small business owners! If you have read our About Us page, you’ll understand our philosophy of combining theory...
