Psst.. Xero uses NPS to Succeed. Lessons for all Online Businesses including Startups. How Customer Service Makes a Difference.

Psst.. Xero uses NPS to Succeed. Lessons for all Online Businesses including Startups. How Customer Service Makes a Difference.

As a business owner, you need to deliver great service to your customers. And, you want them to see the effort you put into creating an excellent experience for them. There are MANY different facets and technologies used by a typical small business and Typical...
Keep in Touch with Clients via a Newsletter

Keep in Touch with Clients via a Newsletter

In our last post we talked to the Australian Small Business Centre’s, Michelle Stone, who is currently studying our Small Business Management Course, about how she feared her competitors because she was worried she wouldn’t be able to get any clients. Finding that...
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