Jeweller’s Accounts Sparkle with Xero and Monthly Bookkeeping

Jeweller’s Accounts Sparkle with Xero and Monthly Bookkeeping

Stacey Hurt loves designing and making jewelry and she’s become successful at turning that into a business. As a designer and maker she does most of her work from her home but needs to reach customers at retail shops so she offers her products on consignment....
Hairdressing Salon Business – rent a chair (Payroll Course Case Study)

Hairdressing Salon Business – rent a chair (Payroll Course Case Study)

Hairdressing salons are all about people, scheduling and gossip. They are located all over the world and are a fascinating place to watch. I had my hair cut the other day by a recently graduated hair dresser and she did a fantastic job with the cut and the...
Hnry vs Xero? Your own accountant vs a new online one?

Hnry vs Xero? Your own accountant vs a new online one?

What is it about New Zealand and accounting? Xero has been the talk of the town for about a decade when their online only accounting software meant that small business owners could use any device to use their accounting software. In those early days Xero rubbed a lot...
Spend $100, get a $120 Expense from the ATO: Big Tax Rebates for Small Business and New Technology

Spend $100, get a $120 Expense from the ATO: Big Tax Rebates for Small Business and New Technology

Eligible small businesses are now able to make a tax deduction of $120 for every $100 they spend on tech upgrades and digital skills training as the Government starts a new push for firms to embrace digital technology. Some smart options include Digital Marketing to...
Will “Peppol Power” Bypass Email to Make Sure Customer’s Receive Invoices Directly Into Their Accounting Software!?

Will “Peppol Power” Bypass Email to Make Sure Customer’s Receive Invoices Directly Into Their Accounting Software!?

Peppol Powers eInvoicing In 2019, the Australian government adopted Peppol, the premium eInvoice sharing framework already used by governments and businesses worldwide. The move is set to transform the exchange of eInvoices and other eProcurement documents, delivering...
Save Time and Money: Do your Rostering, time sheets, payroll and staff communication all in one place

Save Time and Money: Do your Rostering, time sheets, payroll and staff communication all in one place

You are about to learn how rostering, punch clocks, time sheets, leave requests and staff communication can all be streamlined in a way that drastically reduces costs and boosts staff morale. Payroll Administration Training is a key feature of most online accounting...
Running Teams And Rostering Made Easy With Deputy

Running Teams And Rostering Made Easy With Deputy

Manage Your Workforce Minus The Paperwork Pain Effortlessly roster and manage staff, and bring precision to payroll with Deputy Payroll administration, rostering, and ensuring efficient and effective communication with your team members can be time-consuming and...
Who is your customer?

Who is your customer?

This is one of the first questions a good marketing person will ask you. The question is really, “who is your ideal customer?” and it affects everything you do in your business plan and digital marketing. When you are an employee, looking for work, you can...
Psst.. Xero uses NPS to Succeed. Lessons for all Online Businesses including Startups. How Customer Service Makes a Difference.

Psst.. Xero uses NPS to Succeed. Lessons for all Online Businesses including Startups. How Customer Service Makes a Difference.

As a business owner, you need to deliver great service to your customers. And, you want them to see the effort you put into creating an excellent experience for them. There are MANY different facets and technologies used by a typical small business and Typical...
Customer Service Quality can Make or Break Your Business: Google Ads is NOT a Silver Bullet

Customer Service Quality can Make or Break Your Business: Google Ads is NOT a Silver Bullet

You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
MYOB Essentials Accounting Update Upsetting Students and Users and Virtual Assistants with Complaints

MYOB Essentials Accounting Update Upsetting Students and Users and Virtual Assistants with Complaints

MYOB seems to have a way of upsetting their users and partner regularly and this time it is because of a recent upgrade they made to their MYOB Essentials Software. We heard from a student and a Virtual Assistant and read many bad user reviews online. Virtual...