You might offer a great product or a great service. But if your customer service is bad, the news will spread like wildfire. With Facebook, Twitter, TrustPilot and social media in general everyone’s experiences are made public, so your customer service must be...
A while back, we talked about adding routine and structure to your business to ensure you’re being your most productive self, which is also something we cover in the Monitor and Manage Small Business Operations subject of our Small Business Management course....
